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Call Center Conference Article
| How to Set Up a Conference Call |
| By: Stephanie Hetu |
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| The methods in which you set up a conference call vary between the different services you use, and what type of conference calling you are using. There are three main types of conference calls, all with different methods of set up. The most common conference call is reservationless conference calls. There is not much to set up with this type of call. You simply get a number and access code, as well as a separate access code for the other people that you want to participate in the conference call. All you need to do to during the set up conference call is call the number, enter your access code, and then have the other callers call in and use their own access code. Operator assisted set up conference calls lets you have an operator on hand for things such as recording the conversation, using moderator commands such as subconferencing and broadcasting, and monitoring the conference overall. This tends to be a bit more expensive, and requires reservations a certain time in advance. The exact amount of time varies from service to service. Operator dialed set up conference calls allow for more interaction with the individual members of the call. The operator will dial out to each participant at your reserved time, and add them manually into the conference. This is a great service for people who are not used to conference calls. Also, if you need additional services such as translation, recording, or other added features, the operator is on hand to provide those. There are a few other types of set up conference calls that you can do. Web conferences are much more involved than any type of phone conference call, and requires you to know a great deal about the software it uses, or to have technical support on hand to help. There are also small scale conference calls between two or three people that business lines can handle. Just play around with the different options and you will see what is the most advantageous to your business. Find out more about conference calls at http://www.affordable-conference-call.com |
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